Privacy Policy
At Chatterminds, your privacy is important to me. I am committed to handling personal information with care, respect and responsibility.
When families reach out for support, trust matters. This page explains how information may be collected, used and stored.
Information I May Collect
Depending on the service provided, I may collect:
Parent or carer names
Contact details (email / phone number)
Child’s first name and age
Emergency contact details
Relevant wellbeing information shared to support sessions
Notes relating to sessions where appropriate
Website enquiries submitted through contact forms
How Information Is Used
Information may be used to:
respond to enquiries
arrange bookings and appointments
provide suitable support for children and families
maintain professional records
contact parents or carers when needed
meet safeguarding responsibilities where required
Confidentiality
Information is treated sensitively and confidentially.
However, if there is concern that a child or another person may be at risk of harm, information may need to be shared with appropriate professionals or services.
Storage of Information
Reasonable steps are taken to keep information secure and only accessible where necessary.
Information is only retained for as long as reasonably required or where professional/legal responsibilities apply.
Your Rights
You may request access to personal information held about you or your child, subject to safeguarding and legal considerations.
Contact
If you have any questions about privacy or data handling, please feel welcome to get in touch via the Contact page.